Contact
We answer by email in English, Spanish, Italian, French and Portuguese.
Use this address for questions about a guide, a purchase that has not arrived, a refund request or anything else. If your message is about an order, include the order number from your confirmation email and the email address you used at checkout.
Postal address
e-Mentors Company LLC30 North Gould Street, Ste N
Sheridan, WY 82801
United States
Before you write
- Guide not received: check your spam or promotions folder for an email from Visualibro. If it is not there, write to us and we will resend the download link.
- Refunds: see the refund and delivery policy. A refund request needs your order number and the reason.
- Privacy requests: you can ask what personal data we hold about you, or ask us to delete it, at the same address. See the privacy policy.